Product Highlights 2024

Highlights 2024

77

Priority support with rapid remote assistance and 24/7 access to expert knowledge Smart Support

System components Services Pressure Level Flow Liquid analysis Temperature Optical analysis Spotlight on topics

Highlights • Prioritization of support queries for a faster response time • Visual Support for rapid and efficient support from experts • Your “My Endress+Hauser” account is straightforward to use for support queries, to view support cases and to have 24/7 access to expert knowledge Smart Support offers you the advantages of a comprehensive support agreement exactly according to your needs. In an emergency, you can rely on the rapid assistance of our experts. Use Visual Support to allow experts to look over your shoulder during commissioning. This reduces the time and costs required for diagnostics and troubleshooting.

Remote commissioning with live video assistance Smart Start-Up

Highlights • Rapid remote support for commissioning in a chosen time slot • Assurance of the optimal measuring performance in accordance with the specific requirements • Access to product and application specialists’ expertise Smart Start-Up offers rapid remote support for commissioning. Ensure that your measuring devices are operating optimally from the outset and benefit from the device expertise of our specialists without having to undertake long-term planning. By talking to the technician, users can become familiar with the new measuring devices and ask individual questions about the device in the application.